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Commercial Hot Jobs zone...
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We are enjoying unprecedented success! Even more quality permanent career opportunities with highly reputable local organizations…
MI Analyst £25,000 per annum, Leeds
Our client has a quality portfolio of clients and the company is growing and progressing rapidly.
As MI Analyst you would be responsible for the reporting and the analysis of all business functions.
You will have extensive knowledge of business analysis work and be experienced in dealing with large volumes of information. You will need to be proactive and use your initiative to interpret complex reports along with an extensive knowledge of Excel implementation of formulas producing pivot tables and other documents. You will additionally need to have knowledge of SQL and Access and excellent interpersonal skills.
Hours of work...
09:00 – 17:15.
In order for us to shortlist effectively please ensure that your application meets at least the minimum requirements for the position as outlined above. Relevant applications will be processed first and are guaranteed a response within 7 working days.
To apply for this position you must be currently resident in the UK as you will be expected to attend an interview with one of our qualified consultants who will assess your skills and suitability for this role.
Contact
For more information contact Laura Cousins on 01274 700264
or e-mail your CV in Word format including a daytime contact telephone number to laura.cousins@relayrecruitment.co.uk
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Modelling Analyst - £25,000-£30,000 per annum, Leeds
Our client is a leading debt collections company; they have purchased portfolios from an extensive and varied client-base including some of the UK's largest companies, including banks, credit card issuers and finance houses; utilities, telecoms & mobile providers and retail credit & home entertainment providers.
The main purpose of this role is to perform behavioural analysis on portofolios owned and for purchase by the business in order to drive commercial decisions and improve operational strategies.
Key responsibilities will include...
• Performing statistical analysis using SAS and SPSS Answertree
• Training junior analysts in use of SAS
• Putting forward recommendations to senior management based on analysis
• Developing segmented strategies for deployment in operational area
• Monitoring and improve strategies on an ongoing basis
• Providing cover in pricing area
• Portfolio analysis & data sampling
• Attending to the due diligence process
• Data preparation and validation for pricing & book on
Skills required include...
• Experience of data analysis
• Understanding of the credit industry
• Experience of using Experian SM software or similar product
• Experience of using SPSS Answertree or similar product (desirable)
• Strong analytical skills
• Proficient in SAS programming
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) programs
• Communication skills and presentation skills
Hours of work...
Monday – Friday are 09:00 – 17:15.
In order for us to shortlist effectively please ensure that your application meets at least the minimum requirements for the position as outlined above. Relevant applications will be processed first and are guaranteed a response within 7 working days.
To apply for this position you must be currently resident in the UK as you will be expected to attend an interview with one of our qualified consultants who will assess your skills and suitability for this role.
Contact
For more information contact Danielle Broadbent on 01274 700264
or e-mail your CV in Word format including a daytime contact telephone number to danielle.broadbent@relayrecruitment.co.uk
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Business analyst - £22,000-£25,000 per annum, Leeds
Our client is a leading debt collections company; they have purchased portfolios from an extensive and varied client-base including some of the UK's largest companies, including banks, credit card issuers and finance houses; utilities, telecoms & mobile providers and retail credit & home entertainment providers.
The main purpose of this role is to Support the Reporting and Analysis team in the production and development of management reports and in the analysis of business performance.
Key duties will be...
Support existing operational reporting (daily/weekly/monthly) both internal and external.
Development of new management information across all business functions;
• Specification of requirements
• Design and build
• Testing and release
Provision of data and analysis to support key business decisions
• Collection strategy effectiveness
• Champion/Challenge
• Resource Planning
Participation in operational project work
• Activity forecasting
• Collections campaign trialling
• Business Unit KPI monitoring
Close collaboration with IT/operations personnel
Ad hoc analysis as required by Directors and Business functions
Skills required include...
• Experience of business analysis work
• Dealing with large volumes of data desirable
• Effective Communicator
• Good organisational skills
• Advanced level Microsoft Excel e.g. standard formulas, VBA desirable
• Intermediate level Microsoft Access/SQL e.g. writing database queries
• Experience of reporting software e.g. Cognos, Business Objects, Crystal
• Report writing experience essential
Hours of work...
Monday – Friday 09:00 – 17:15.
In order for us to shortlist effectively please ensure that your application meets at least the minimum requirements for the position as outlined above. Relevant applications will be processed first and are guaranteed a response within 7 working days.
To apply for this position you must be currently resident in the UK as you will be expected to attend an interview with one of our qualified consultants who will assess your skills and suitability for this role.
Contact
For more information contact Danielle Broadbent on 01274 700264
or e-mail your CV in Word format including a daytime contact telephone number to danielle.broadbent@relayrecruitment.co.uk
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Telemarker/Sales - £6.70 per hour, plus £500 bonus, Bradford
Are you motivated and hungry for money and looking for a fantastic opportunity? Well this could be just the role for you!
This well established telemarketing company based in Bradford they are looking to employ an outbound telemarketing operator for there open plan office. You will be required to make outbound calls to businesses on behalf of their clients. They work on various projects from a variety of sectors. Your core work would entail making appointments, following sales leads and carrying out questionnaires.
This varied role includes...
• Making outbound calls on behalf of clients
• Communicating agreed messages and questions to obtain desired results.
• Achieving Company and campaign targets
• Recording information on all documents in an accurate and legible manner
• Adhering to the company quality standards
• Be presentable at all times
• Meeting and greeting clients
• Taking telephone messages where necessary and passing to relevant persons
• Sorting post
• Delegating visitor passes
In order for us to shortlist effectively, please ensure your application meets at least the minimum requirements for the role, as outlined above. Relevant applications will be processed first and are guaranteed a response within 7 working days. To apply for this position you must currently be resident in the UK, since you will also be expected to attend an interview with one of our qualified consultants who will assess your skills and suitability for the role.
Contact
For more information contact Danielle Broadbent on 01274 700264
or e-mail your CV in Word format including a daytime contact telephone number to danielle.broadbent@relayrecruitment.co.uk
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Collections Advisor, £15,000 per annum, Bradford
Our client has been at the forefront of the debt recovery industry for over 35 years. Their services continue to evolve, keeping them one step ahead of the competition - whether 'traditional' collections, specialist investigations, or the growing debt purchase sector, they have the expertise, the people and the technology to deliver a service that is best-in-class, every time.
A Collections Advisor is sought to join the ever growing team!
Duties of the role will include:
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Being responsible for the collection of Pre- Legal and/or Legal Debt via the telephone and letters.
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Ensuring all communications are in line with company policies, standards and procedures.
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Managing client and debtor relationships appropriately.
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Managing accounts to negotiate the best possible payments for debtors.
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Maintaining accurate records for each account of all correspondence and conversations.
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Ad hoc requirements as requested by Supervisor(s).
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To be successful you will require:
• 12 Months recent experience in collections is desirable.
• A confident telephone manner.
• The ability to negotiate effectively.
• A good command of the English language.
• A polite but assertive attitude.
• Good keyboard skills.
Hours of work are 08.45 - 17.00 3 days per week, 08.45 - 17.30pm 1 day per week and 13.00 - 20.00pm 1 day per week with 1 Saturday morning in every 3 (9:00 – 13:00).
In order for us to shortlist effectively please ensure that your application meets at least the minimum requirements for the position as outlined above. Relevant applications will be processed first and are guaranteed a response within 7 working days.
To apply for this position you must be currently resident in the UK as you will be expected to attend an interview with one of our qualified consultants who will assess your skills and suitability for this role.
Contact
For more information contact Danielle Broadbent on 01274 700264
or e-mail your CV in Word format including a daytime contact telephone number to danielle.broadbent@relayrecruitment.co.uk
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Team Leader, Bradford, £19,000 - £21,000 per annum
Our client is a Bradford City Centre based company that specialise in home credit – small, short-term, unsecured cash loans – typically up to £5000. The service they offer is simple, convenient, flexible and transparent. They currently have 1.5 million home credit customers from all walks of life. They offer a different kind of credit card specially designed for people who often find themselves excluded by other lenders – people who may have limited or no credit history, people who may have had credit problems in the past but are now considered able to manage a credit card, and people earning lower incomes.
An exciting opportunity has arisen for an enthusiastic, driven and self motivated individual to join the Contact Centre as a full time Team Leader, within the Telemarketing Team. Working towards targets you will be responsible for...
Acquiring new customers and securing business with existing and paid up customers.
Delivering excellent Customer Service.
Monitoring & measuring team/individual targets aligned with individual campaigns.
Offering ad-hoc incentives to increase performance in lead generation dependant on campaign.
Meeting team/individuals sale targets across all campaigns.
Working in conjunction with Senior Dialler Analyst to achieve maximum dialler efficiencies.
Leading, coaching, developing and motivating team members in order that they meet individual performance targets.
Holding regular team meetings and 1-2-1's.
Managing team attendance and punctuality.
Managing poor performance.
Recognising and rewarding excellent performance both at individual and team level.
Assisting with the recruitment of outbound FTE’s in line with forecasts.
Managing attrition within the team.
Working with the Telemarketing Manager to assist with meeting business objectives You will need...
Knowledge of the contact centre industry inbound and outbound
Ideally you will have previous experience working in a sales and service environment.
Ability to communicate at all levels both written and verbally.
Results focused and ability to meet changing deadlines.
Ability to develop and support others to achieve their full potential.
Positive attitude.
You must have an adaptable and flexible attitude.
Attention to detail and accuracy.
MS Office literate.
Flexible, to fit in with the hours of the department, which are 8am-8pm. This role is based on a shift pattern working Mondays – Saturdays. In order for us to shortlist effectively please ensure that your application meets at least the minimum requirements for the position as outlined above. Relevant applications will be processed first and are guaranteed a response within 7 working days. To apply for this position you must be currently resident in the UK as you will be expected to attend an interview with one of our qualified consultants who will assess your skills and suitability for this role. This is a Relay Recruitment vacancy who are operating as an employment business.
Contact
For more information contact Laura Cousins on 01274 700264
or e-mail your CV in Word format including a daytime contact telephone number to laura.cousins@relayrecruitment.co.uk
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Contact.
Laura Cousins at Relay Recruitment Group on: 01274 700264
...or send an email to laura.cousins@relayrecruitment.co.uk
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